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This is very different from Salesforce, which is for established businesses looking to level up their sales team with deep customization or with broad integration needs. Zoho CRM is an introductory-level option that is best for small businesses or small sales teams that are just starting to use an automated CRM solution.
Freshsales is a good step towards the power Salesforce can provide if you’re not quite ready for the cost and time commitment of having Salesforce. Freshsales works a bit better as an out-of-the-box solution, which is appealing to smaller businesses, while Salesforce needs customization to really unlock its power. Starting Price (per user per month, billed annually)īoth Salesforce and Freshsales offer AI-powered tools, including lead scoring, and both can be customized to meet your needs.
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